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Message in a Bottle

The aim of the scheme is to save lives of those taken ill in their own home and to save valuable time (and money) for the Emergency Services, hospitals and doctors. Vital health and next of kin information is kept in a container, which is itself kept in the householder’s fridge. The container has the recognisable Data Link logo on the outside.

There is a corresponding label on the outside of the fridge and one on the inside of the front door so the Emergency Services, doctors and health professionals will know where to look for the container. The information will go with the patient to the hospital thus also saving the Accident & Emergency staff valuable time.

picture of message in a bottle container

Why is it happening?

The scheme is targeted at the elderly and vulnerable who are especially likely to be on medication. Where the scheme is in use elsewhere in the UK, Australia, New Zealand and Canada it has saved lives, by giving the emergency services key information, therefore ensuring the patient receives the right treatment more quickly.

Who is involved?

The launch of the scheme has been managed by Age Concern Durham County in liaison with the Emergency Services and health professionals with funding being provided by Durham County SRB 6 programme, Age Concern Durham County and other charitable donations.

The scheme is supported by:

  • Durham County Police
  • Durham & Darlington Fire and Rescue Service
  • North East Ambulance Service
  • NHS Primary Care Trusts
  • Durham County Social Services
  • Local Authorities
  • Careline Services
  • Age Concern Durham County

How do I get hold of a pack?

The packs are being targeted for the elderly and vulnerable and will be available through most Doctors surgeries, Chemists, Careline, Health Centres and of course at all Age Concern Durham County offices.

PLEASE DO NOT CALL YOUR SURGERY ABOUT THIS SCHEME. If you are unable to obtain a pack or require some more information call your local Age Concern Durham County Office:

  • Easington Office – 0191 586 7601
  • Derwentside Office – 01207 218866
  • Dales Office – 01388 661133
  • Sedgefield Office – 01388 770505
  • Durham and Chester-le-St. 0191 371 8601

Alternatively you can email info@ageconcern-durham.org.uk, please include your phone no. and the village/town where you live. Your details will be passed to our Locality Office covering your area and they will arrange to contact you.

What to do I do when I get the pack?

The pack comes with a white form, the plastic container, two stickers and an Age Concern Durham County information booklet.

  • complete the form using a ballpoint pen.
  • place form inside container.
  • please enclose a repeat prescription form, if you have one, for up-to-date information on your medication.
  • the labels:
    • stick one to the inside of your front door (placed so it is not visible from outside) at eye level above the lock.
    • stick the other to the outside of the fridge door.
  • place the container in your fridge in a door compartment where it will be safe and quickly found
  • if there are several members of your household who suffer from an illness or allergy you should photocopy the blank form, then complete one form each and place up to four forms in the container. Only use a second container if necessary.
  • if two people of the same sex live in the house a small photograph can be attached at the top of the form next to the person’s details to help identify each individual
  • keep the booklet in a safe and handy location as it contains a lot of useful information and contact details.

Message in a Bottle is funded by ONE North East, through the SRB6 package, and other Charitable donations.

 

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Registered Company Number 6431030; Registered Charity No.1122008
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